Knowledge Network Ltd. (hereinafter: “we,” “us,” or “our company”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains what personal data we collect, how we use it, for what purposes, and what your rights are in relation to the processing of such data.

1. Data controller

Knowledge Network Ltd.
Address: Božidarevićeva Street 13, 10000 Zagreb
VAT number: 40051035570
E-mail: info@mrezaznanja.hr
Web: https://www.mrezaznanja.hr

2. What personal data do we collect?

We may collect the following information through our website:

  • First and last name
  • E-mail address
  • Phone number
  • IP address
  • Data sent via contact form
  • Website usage data (via cookies and analytical tools)

3. Purpose and legal basis of processing

We process your data for the following purposes:

  • Responding to your inquiry via the contact form – legitimate interest or consent
  • Statistical analysis and website improvement – ​​legitimate interest
  • Compliance with legal obligations – legal obligation (if applicable)

4. Use of Cookies

Our website uses cookies to ensure site functionality and traffic analytics.

Cookies are small text files placed in the local memory of your device using which you access our site, which help to provide customization of the internet browser interface.

We use the following types of cookies on our website:

  • Strictly necessary cookies
  • Functionality cookies

Strictly necessary cookies enable the basic functions and security of our website, while functionality cookies provide additional customization and personalization options. We use your data exclusively to analyze and improve our services and ensure that it is used in accordance with our privacy guidelines.

5. Transfer of data to third parties

We do not sell or rent your data. We may share data with trusted partners (e.g. hosting providers, external IT support partners, analytics tools such as Google Analytics) solely for technical support purposes and under appropriate data processing agreements.

6. How long do we keep your data?

We only keep your personal data for as long as necessary to achieve the purpose for which it was collected:

  • Contact form data: up to 12 months
  • Technical cookies: according to cookie settings

7. Your rights

As a data subject, you have the right to:

  • request access to your personal data
  • rectify inaccurate data
  • request erasure of your data (“right to be forgotten”)
  • restrict processing
  • transfer your data to another controller
  • object to processing
  • withdraw your consent (where processing is based on consent).

To exercise your rights, please contact us at: info@mrezaznanja.hr
You also have the right to file a complaint with the Personal Data Protection Agency (AZOP): https://azop.hr

8. Data protection

We apply technical and organizational security measures to prevent unauthorized access, disclosure, loss, or misuse of your personal data (e.g., HTTPS, backups, restricted data access).

9. Changes to the Privacy Policy

This Privacy Policy may be updated from time to time. We will post any changes on this page with an updated date.

Last updated: August 08, 2025